Partner Directory

Partner Directory listings are created by the partner and can only be created or edited by your company’s admin.

1. Sign in to the Partner Experience Hub
2. Navigate to About à My partnership à Our directory listing
3. Click Create a listing
4. Complete all mandatory fields
5. Follow the listing form directions and complete all mandatory fields and submit
6. Click  Save  to save your completed fields (you can return and edit at any time)
7. Once you’ve completed all steps, you can click  Preview listing  in the left margin to preview your listing in a new browser tab
8. (Optional) To make additional changes, return to the original tab and use Previous Step and Next Step buttons to navigate to the field you want to change
9. On the last page, click Submit to send your listing to Adobe for review

When you return to the original page, the status of your application will show Application under Adobe review. At this time, you can preview your listing, but you cannot make any further edits until your listing has been published. You will receive an email once your listing is published.

Updating your Directory profile

Sign in to the Partner Experience Hub

1. Navigate to About -> My partnership -> Our directory listing
2. You will see the header “Active listing”
3. Click on Edit listing
4. Edit the fields you want to update and click Submit

When you return to the original page, the status of your application will show Application under Adobe review. At this time, you can preview your listing, but you cannot make any further edits until your updates have been published. You will receive an email once your listing is published, typically within two business days. You will receive an email when your edited listing is published.

Viewing your published listing

Once published, your listing will appear in the Partner Directory on one of two tabs based on the primary business type that was selected when your company account was registered. Your primary business type can be viewed under the Company information section of Manage Profile.

• Consulting/Professional Services shows under Solution
• ISV/Data Provider shows under Technology tab

If your company meets the requirements to have the listing published on both tabs, the same listing will be mirrored over to the respective other tab (and removed if requirements are no longer met).

View your business type

• Draft. Your application is in progress and has not been submitted for review. Once all required fields are completed, click Submit on final screen.
• Application under Adobe review. Your proposed listing (original or updated) has been submitted to Adobe and will be reviewed within two (2) business days.
• Published. Your listing is approved and has been published to the Partner Directory. Note that it can take up to an hour for your updates to appear.
• Rejected.  Your application has been rejected during review.  You should have received an email with an explanation for the rejection. Further questions should be directed to the support team

Customers can submit inquiries for your company through the Contact us option on the Directory profile.

To view your submissions

1. Sign in to the Partner Experience Hub
2. From the navigation menu, go to About -> My partnership -> My company -> Our directory listing
3. Inquiries are visible underneath the listing status tile

You can export a list of all inquiries, delete inquires, or reply to messages. If you click on Reply, your default email carrier will open with the original message and sender added.

Partner Directory profiles are prioritized by a combination of the factors below, as these indicate more advanced expertise with Adobe applications. The remaining profiles are then listed alphabetically and adjusted as you select filters.

By default, Partner Directory results prioritize partner profiles based on the following attributes.

• Number of product specializations. Adobe Specialized Partners have demonstrated real-world competence in one or more Adobe applications by achieving both certifications and successful customer references. Applies to solution partner results.

  Product specializations

• Total employees with active certifications. Attainment of Adobe product certifications indicate a partner’s commitment to fostering Adobe expertise among its workforce. Applies to solution partner results.

  Explore certification

• Number of customer deployments. Denotes the number of successful customer engagements the partner has submitted as a reference over the last two years. Applies to solution partner results.

  Submitting deployment

• Partner level. As part of the program design, participants are recognized as either Community, Silver, Gold, or Platinum partners. The levels have increasingly rigorous requirements for attainment as partners progress in the program. Applies to both s

  View program guide

• Partner solutions. Partners that have developed replicable service packages or technology integrations can apply for Adobe’s stamp of approval through our App Assurance, Accredited Solution, or Rapid Deployment Solution designations, which will then influence sort order rankings. Applies to technology partner results.

  Solution validation

Solution partner results are currently ranked in this order:

• Number of specializations
• Total employees with active certifications
• Number of customer deployments
• Partner level

Technology partner results are currently ranked in this order:

• Partner solutions
• App Assurance (prioritized within Partner solutions)
• Partner level