INDUSTRY DEEP DIVE
Travel & hospitality
Travel and hospitality brands face rising pressure as fragmented data, shifting traveler expectations, and outdated structures slow their ability to deliver seamless, personalized journeys. With social proofing reshaping customer decision‑making and growing expectations for omnichannel experiences, Adobe is helping companies break silos, modernize tech, and create trustworthy, responsive experiences that keep pace with today’s on-the-go traveler.
Research & Insights
2026 State of AI Readiness in Travel & Hospitality
Understand what it takes to effectively deploy AI for marketing and customer experience in Travel & Hospitality sector. Use the insight to help clients improve their AI ROI.
How the AI leaders are succeeding:
5.7x more likely to have a formal AI owner
34% less likely to fall into common failure patterns
4.4x more likely to know their AI ROI, and where to invest next
Sales Enablement
AI Narrative Guide
Explore ready-to-use AI narratives, customer talking points, Adobe perspectives, and value stories. Watch the overview video, then dive into the guide to tailor your approach by industry.
- Key resources
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- Airline
- Dining
- Cruise
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Industry-focused Portfolio Plays
Designed to drive highly integrated, multi-solution deals that address complex customer needs and business challenges, Portfolio Plays communicate a transformational vision and cohesive offering typically targeted at large enterprise customers and C-level roles. The industry-focused Portfolio Plays go a step further, tailoring key messaging to common industry needs and challenges.
PORTFOLIO PLAY
Agentic Content supply chain
Help customers bring human expertise and AI efficiency together into scalable content supply chains. Show how they can accelerate production, expand creative capacity, and deliver more personalized, impactful experiences across every channel.
PORTFOLIO PLAY
Brand Visibility
Help B2C customers build brand visibility and affinity across the agentic web. Show how to create, optimize, and govern experiences that AI systems will understand—and recommend.
PORTFOLIO PLAY
Customer Engagement
Help customers unify data, content, and channels to create more relevant experiences, from discovery through loyalty. Show how Adobe can turn disconnected interactions into continuous, AI-powered engagement that grows revenue and customer value.
Industry thought leadership
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Explore all Travel & hospitality assets
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- caas:industry/travel-and-hospitality