EDI Purchase order processing

Adobe does not accept any preprinted terms in a purchase order. All pricing, payment, delivery, and freight terms are derived from the trading partner’s customer master record in Adobe’s sales database. A purchase order is solely a request for a specified product quantity and delivery date. Receipt of a purchase order does not guarantee acceptance into Adobe’s sales database. Purchase orders failing to pass through Adobe’s EDI translator will generate a failed transmission reply.

Adobe now accepts EDI purchase orders for regular retail and licensing products. Retail product orders received and processed through the translator, but not accepted into the sales database, must be reviewed by an Adobe sales representative. Licensing product orders received and processed through the translator, but not accepted into the sales database, will be routed to Adobe’s licensing website for correction by the ordering party and can be found by accessing the Saved Orders link on the site.