CUSTOMER JOURNEY ANALYSIS & INSIGHTS
Adobe Customer Journey Analytics
Give clients a clear view of every customer interaction. Customer Journey Analytics connects customer identities and interactions across channels, devices, and time for fast, holistic analyses that deliver accessible and precise customer insights. It’s customer intelligence, reimagined for action.
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ACTIONABLE CROSS-CHANNEL CUSTOMER JOURNEY INSIGHTS
Powerful insights for optimizing customer experiences and journeys
Built for modern data strategies and actionable customer insights, Customer Journey Analytics synthesizes customer identity and engagement by connecting and standardizing behavioral and trait-based data for quick, comprehensive insights and analysis.
Select
Connect customer journey views at the person level across devices as well as online and offline channels.
Prime
Gain a centralized view of cross-channel customer behaviors in customer journeys, at scale.
Ultimate
Obtain valuable customer intelligence for the experience enterprise.
Adobe Product Analytics
Analyze the performance of your digital products easily. Whether identifying drop-off points in a travel app flow or finding friction points in an online insurance quote request, Adobe Product Analytics helps teams uncover and act on user and product insights to create more engaging experiences and improve customer loyalty.
Customer Journey Analytics + Adobe Real-Time CDP
Enrich customer profiles and audiences with data-driven insights into the actions they take across every channel.
Customer Journey Analytics + Adobe Journey Optimizer
Drive more effective and engaging omnichannel customer journeys using real-time insights, such as where customers drop off and more.
The Total Economic Impact™ Of Adobe Real-Time Customer Data Platform, Journey Optimizer, And Customer Journey Analytics
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