Credentials, certifications & accreditations

Step 1: Choose your exam

Start by finding your desired exam in the exam catalog (https://certification.adobe.com/certifications) and click on Learn more to go to the exam info page.

Exam info pages detail the exam context and content so that you can make sure you're taking the exam that best fits your experience and knowledge. You'll also find study materials to help your preparation. Explore the tabs to discover:

• Cost, number of questions, time limit, and passing score
• The recommended job experience, knowledge, skills, and abilities required to pass the exam
• Exam topics and question distribution: understand the key skills and percentage of questions per subject area
• On-demand practice tests and exam prep guides
• Any applicable courses that will help you gain expertise
• How to schedule, pay for, and take the exam
• How to renew your certification when the time comes

Taking the certification exams

We recommend you review all information about a specific certification before proceeding with the exam. The image below shows where to find important details on the certification site. Most certifications include exam guides, and many of these have sample tests.

Using the tabs denoted in the red box on the image, learners will find important details on exam preparation, taking the exam, and paying the exam fee. Depending on your company’s level of partnership, you may have access to fee discounts and/or vouchers.

• Learn about certifications
• Certification exam study guides

Technical issues during the exam

As described in the certification details, all learners are required to take their proctored exam using the Guardian browser. There will always be a chat icon within the Guardian browser, so you can reach Meazure Learning Support directly.

If you are disconnected during your exam, you will receive an email notification from Meazure Learning Support to assist with reconnecting. You can also use the chat icon in the browser.

Unfortunately, our support team is unable to assist with any technical issues that occur during the exam and must redirect you to Meazure Larning Support for help.

Renewing your certification

An Adobe certification expires after two years, but you can renew it before it reaches its expiration date. If you would like to regain your certification after it has expired, you will be required to take the fee-based exam. All learners receive an email notification 180 days before their certification expires. If you have changed employers or your email address has changed, you might not receive the notification. We encourage all learners to add a secondary email address on the certification site under My account → Profile.

The steps to view your earned credentials, both certifications and Excellence accreditations, are outlined in the View your achieved credentials section above. PxHub users can view all expired and active credentials as well as their expiration dates.

• View your achieved credentials

Enrolling in an accreditation course

There are two types of Excellence accreditations, Sales Excellence accreditations and Technical Excellence integration accreditations.

Learning tracks. In addition, every accreditation course offers two distinct learning tracks: standard track or fast track. The full course and its prerequisites are required for the standard track. However, especially in the event of accreditation renewals, a learner might want to skip directly to the exam, in which case they would choose the fast track.

Currently, our systems will allow learners to complete all requirements without ever enrolling in the course. Please be sure to follow all steps outlined to ensure you are properly enrolled in the accreditation course before starting any content.

• View Sales Excellence accreditations
• View Technical Excellence integration accreditation

Taking the accreditation exam

The number of tries (attempts) to pass the accreditation exam depends on which learner journey you choose, standard or fast track.

If you choose the fast track learner journey, exams must be passed on the first attempt. A passing score is 80% or higher. Failing the fast track exam requires the learner to complete the standard track and prerequisite courses.

Please be mindful of the following to avoid issues completing the fast track exams:

• As soon as you click the link to go to an exam, you will see a pop-up asking if you want to launch a new attempt. Clicking Launch starts the first attempt.
• Closing the browser window after choosing Launch but before completing the exam will be counted as an attempt.

Renewing your accreditation

Each Excellence accreditation expires after two years, but you can renew it before it reaches its expiration date.

Once an accreditation has expired, you will be required to retake the exam. If you are familiar with the product, you can choose the fast track journey and skip the required coursework, but you must pass the exam in a single attempt.

All learners receive an email notification one month before a credential expires. If you have changed employers or your email address has changed, you might not receive the notification.

The steps to view your earned credentials, both certifications and Excellence accreditations, are outlined in the View your achieved credentials section above. PxHub users can view all expired and active credentials as well as their expiration dates.

• View your achieved credentials
• Taking the accreditation exam

Badges

Regardless of whether a learner completes one track or both, only one badge is earned per accreditation. If the exam is completed (either standard or fast track) before enrolling in the course, the badge will not be awarded.

• Learn more about badges